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Blackout AZ Queen Creek LLC Privacy Policy

Effective Date: December 25, 2023

I. Introduction

Blackout AZ Queen Creek LLC ("Blackout AZ," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you visit our website, engage with our services, or otherwise interact with us.

II. Information We Collect

We may collect the following categories of personal information from you:

  • Contact Information: Name, address, phone number, email address.

  • Vehicle Information: Vehicle make, model, year, license plate number, VIN number.

  • Service Information: Information about the service you requested, repair history, diagnostic reports, estimated and final costs.

  • Payment Information: Credit card information, bank account information (if applicable).

  • Website and App Usage: Browsing history, clickstream data, IP address, device information.

  • Marketing and Survey Information: Preferences you provide through surveys or online forms.

III. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services: Schedule appointments, perform repairs, communicate with you about your vehicle, send you service reminders, personalize your experience.

  • For billing and payment processing: Process your payments, send you invoices and statements.

  • To comply with legal obligations: Respond to subpoenas, court orders, or other legal requests.

  • For marketing and communication: Send you promotional offers, newsletters, and other marketing materials (only with your consent).

  • For internal analytics and research: Improve our website, services, and operations.

IV. Sharing Your Information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processors, marketing companies, and data analytics providers. We will only share your information with these providers for the purposes described in this Privacy Policy and we require them to protect your information and comply with confidentiality obligations.

We may also disclose your personal information if required by law, such as to comply with a court order or subpoena, or to protect our rights or the rights of others.

V. Your Choices

You have the right to access, correct, delete, or restrict the processing of your personal information. You can exercise these rights by contacting us at the address or email address provided below. You also have the right to withdraw your consent for the use of your personal information for marketing purposes at any time.

VI. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

VII. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to collect information about your browsing activity. You can disable cookies in your browser settings, but please note that this may affect your ability to use some of the features on our website.

VIII. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

IX. International Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to and processed in the United States. By submitting your personal information, you consent to this transfer.

X. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and through our communication channels. You are advised to review this Privacy Policy periodically for any changes.

XI. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Blackout AZ Queen Creek LLC 

7931 E Pecos Rd

Suite 198

Mesa, AZ 85212 

XII. Additional Information for Arizona Residents

If you are a resident of Arizona, you have additional rights under the Arizona Consumer Privacy Act (ACPA). These rights include the right to request a copy of the personal information we hold about you and the right to opt out of the sale of your personal information.

By using our website or services, you agree to this Privacy Policy.

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